Privacy and Personal Data Protection Policy

Last updated: 02/Sep/2026

1. Data Controller and Collected Information

At the website RENT-US (rentuscr.com), we act as data controllers for your personal information. We strictly collect and process data necessary to facilitate vehicle rental intermediation in Costa Rica. Processed data includes: full name, identification document, email address, contact phone number, country of residence, and financial details required for secure payment processing through certified gateways.

2. Purpose and Lawful Basis for Processing

Your personal data is processed for the following purposes: (i) to manage, process, and confirm your vehicle reservation requests; (ii) to communicate required operational details to partner rental agencies for service fulfillment; (iii) to send transactional communications and receipts from our official email (info@rentacar.webcrc.com); and (iv) to ensure platform security against fraudulent activities using Google reCAPTCHA v3. The legal basis for processing is the performance of pre-contractual and contractual agreements, as well as our legitimate business interest in platform security.

3. Data Transfer and Third-Party Sharing

For the proper execution of the rental intermediation service, RENT-US will share strictly necessary booking details with the registered independent rental agency supplying the contracted vehicle. We do not sell, lease, transfer, or trade personal data with third parties for marketing or promotional purposes without your explicit consent.

4. Data Security, Retention, and Data Subject Rights

We implement technical, administrative, and organizational security standards —including high-grade SSL/TLS encryption across web communications and PDO prepared statements in databases— to safeguard personal data from unauthorized access, alteration, loss, or disclosure. Data will be retained for the period legally required to comply with statutory tax and contractual obligations. As a data subject, you may exercise your rights of Access, Rectification, Cancellation, or Opposition (ARCO Rights) at any time by sending a written request to info@rentacar.webcrc.com.